Privacy and Cookies Policy
What type of information do we collect?
We receive, collect, and store the information you add to our website or provide to us in any other way. Additionally, we collect the IP address used to connect your computer to the Internet and your email address. We may use tools to measure and collect browsing information, including page response times, total visit duration on certain pages, interaction information with the page, and methods used to leave the page. We also collect personally identifiable information (including first name or last name, phone number, and email).
How do we collect information?
When you make a transaction on our site, as part of the process, we collect the personal information you provide, such as your first name or last name, phone number, and email. This information is collected via a contact form on the contact page.
Your personal information will be used solely for the specific actions mentioned below.
Why do you collect this personal information?
To provide our users with ongoing customer assistance and technical support;
To provide and operate the Services;
To offer our users continuous customer assistance and technical support;
To contact our visitors and users with general or personalized service-related notices;
To comply with any applicable laws and regulations.
How do we store, use, and share the personal information of visitors to our site?
Our business is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in the Wix.com database. Wix.com stores your information on secure servers behind a firewall. If Wix.com stores data from website visitors, this is solely the responsibility of Wix.com, and I, as a Wix.com customer, am not informed about what data this entails. Therefore, there is no way to report this information here.
The personal information that we, the creators of the site, are responsible for, as customers of Wix.com, is stored solely on the data storage services of Gmail by Google.com. We use the data to identify our customers, to create quotes, make reservations, and provide any information. We may use this data to contact you via WhatsApp or email regarding matters related to your stay or other related topics.
We do not share our customers' personal data in any way.
How do you communicate with visitors to your site?
We may contact you regarding matters related to your stay or other related topics. This includes helping you resolve any issues related to your reservation, quotes, general information, resolving payment disputes, or collecting fees or debts. For this purpose, we may reach out via email, phone, text messages, and WhatsApp.
Website visitors can opt out of receiving these messages by terminating the service.
How do we use cookies and other tracking tools?
Types of cookies
Check the table below to see which cookies we use on Wix sites:
Nome do cookie: XSRF-TOKEN
Objetivo: Usado por motivos de segurança
Duração: sessão
Tipo do cookie: Essencial
Nome do cookie: hs
Objetivo: Usado por motivos de segurança
Duração: sessão
Tipo do cookie: Essencial
Nome do cookie: svSession
Objetivo: Usado em conexão com o login do usuário
Duração: 12 meses
Tipo do cookie: Essencial
Nome do cookie: SSR-caching
Objetivo: Usado para indicar o sistema a partir do qual o site foi renderizado
Duração: 1 minuto
Tipo do cookie: Essencial
Nome do cookie: _wixCIDX
Objetivo: Usado para monitoramento/depuração do sistema
Duração: 3 meses
Tipo do cookie: Essencial
Nome do cookie: _wix_browser_sess
Objetivo: Usado para monitoramento/depuração do sistema
Duração: sessão
Tipo do cookie: Essencial
Nome do cookie: consent-policy
Objetivo: Usado para parâmetros do banner de cookie
Duração: 12 meses
Tipo do cookie: Essencial
Nome do cookie: smSession
Objetivo: Usado para identificar membros do site conectados
Duração: sessão
Tipo do cookie: Essencial
Nome do cookie: TS *
Objetivo: Usado por motivos de segurança e anti-fraude
Duração: sessão
Tipo do cookie: Essencial
Nome do cookie: bSession
Objetivo: Usado para medir a eficácia do sistema
Duração: 30 minutos
Tipo do cookie: Essencial
Nome do cookie: fedops.logger.X
Objetivo: Usado para medir a estabilidade/eficácia
Duração: 12 meses
Tipo do cookie: Essencial
Nome do cookie: wixLanguage
Objetivo: Usado em sites multilíngues para salvar a preferência de idioma do usuário
Duração: 12 meses
Tipo do cookie: funcional
We reserve the right to modify this privacy policy at any time, so please check regularly. Changes and clarifications will take effect immediately after they are posted on our site. If we make changes regarding the materials in this policy, you will be notified so that you are aware of the information we collect and how we use it.
Questions and Contact Information
If you would like to access, correct, or delete any information we have collected about you, feel free to contact us via email at [santinhohostel@gmail.com] or reach us by phone and WhatsApp at [+5548996113477].